Amazon-NHS Partnership: An Unfair Agreement?

by Prachee published on -

 Likes  Comments

In July this year, the National Health Service and Amazon announced a partnership that enabled Alexa to provide health information to users through NHS data. A recent investigation has brought to light that while the NHS does not draw any benefits from this partnership, the multinational Big Four can use this data to create more products, thus potentially drawing significant benefits from this deal.

The NHS has compiled data of several health conditions, healthcare services, medicines and more. The partnership, according to the official release, was meant to give better healthcare access, especially to the elderly, blind, and other such sections of the demographic.

However, a recent investigation by Privacy International, notes that the association has Amazon’s commercial interests superseding public interest. The London-based charity used Freedom of Information requests to the Department of Health in the UK. Following a series of such requests, the redacted version of the NHS-Amazon contract was released.

Abstract image of human body, chakra power

According to a Privacy International post, “The lines describing the consequences for Amazon if they were to fail to meet the terms of the agreement have been redacted. This accordingly raises questions as to whether a company recently surrounded by ‘privacy concerns about its use of manual human reviews of Alexa AI voice assistant recordings’ could have been granted any potentially ‘privileged’ status under the agreement. And, if not, why would this have to be hidden from the public?”

The partnership gives Amazon ready access to a large pool of health information made available by the NHS, excluding patient data, at virtually no cost to the company. Furthermore, Amazon can put this data to use in several commercially beneficial ways, with the agreement putting no checks on this possibility. On the other hand, the NHS seems to gain nothing from this agreement, while giving access to a large pool of its data, while saying that the Alexa service enables accessibility for patients and lesser stress on healthcare providers.

DMCA.com Protection Status
Last updated -
References
About the Author

Prachee is a content writer for Organic Facts and is responsible for writing on the latest wellness trends. A former Journalism & Media teacher, she prides herself on being able to seamlessly dabble between health, science, and technology. She has completed her Masters in Communication Studies from the University of Pune, India as well as an online course on “Introduction to Food and Health” from Stanford University, US. Prachee fancies herself to be a poet and a cook when the rare lightning of inspiration strikes.

Rate this article
Average rating 0.0 out of 5.0 based on 0 user(s).

Latest Health News:

A woman clinician injecting a young girl.

Increase Screening Of Asymptomatic People For COVID Control

With the coronavirus pandemic showing signs of slowing down, there is an increased need for precaution to ensure that it does not flare up again. New research,…

READ MORE
Group of wood figurines huddled together with one figure outside the group.

Pandemics, Epidemics Can Worsen Social Prejudices

A time of crisis can exacerbate our social prejudices, particularly bigotry and xenophobia. A study, published in the journal Proceedings of The Royal Society,…

READ MORE
Graphic of the human brain

Research Reveals How Memory Works

Why do our memories not get muddled with other new events? Why are they long-lasting? Researchers from the University of Bristol may have found answers to…

READ MORE